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Jobs and careers with The Lowry

The Lowry has a standard application form. Please note that The Lowry does not accept CVs as a method of application.

Please return your complete application form to or by post to the Human Resources Department, The Lowry, Pier 8, Salford Quays, M50 3AZ.

The Lowry holds the Two Ticks accreditation symbol from Jobcentre Plus. The symbol is awarded to employers in England, Scotland and Wales who make a commitment to employ, keep and develop the abilities of disabled staff. For more information please click the Two Ticks logo. 

The Lowry will proactively encourage employees, volunteers, contractors, visiting companies, interns and placements to welcome diversity, respecting each person’s individuality and valuing their creativity. Everyone has a responsibility towards encouraging diversity within The Lowry.

Ticketing Services

Ticket Operations Manager – 37.5 hours per week, £30,000 per annum plus staff benefits

Quaytickets, based at The Lowry, offers professional ticketing and contact centre solutions for a range of clients including: city councils; west end theatres; music promoters and arts festivals, selling over 1.3 million tickets each year.  

We are looking for an experienced and highly motivated individual to manage the delivery of The Lowry and Quaytickets ticketing services.  Reporting to the Head of Ticketing you will be responsible for a large team of c100 permanent and casual staff providing a range of ticketing services to clients throughout the UK.

You will manage our 40 seat contact centre including the contact centre management software, staff recruitment, training, development and performance.  You will also have existing knowledge of or be willing to learn to an advanced level our 4 ticketing systems Audience View, ENTA, Spektrix and SRO4. 

You will be responsible for ensuring the team deliver the highest standards of customer care at all times.  You will ensure KPIs are monitored, achieved and exceeded, whilst putting in place strategies to ensure the highest levels of efficiency are delivered in the contact centre operation.  You will also be responsible for box office counter operations both at The Lowry and off site with Quaytickets clients (for example at festivals or seasonal events) as well as ticket dispatch and fulfilment.

You will be an accomplished people manager with experience of delivering services in a multifaceted business.  You will have experience of leading and motivating teams through periods of business expansion, consolidating processes and procedures and motivating teams to achieve their targets and goals.

You will have experience of effective resource planning to meet multiple service levels agreements and ensure the team remains agile in order to respond to and meet the challenges of our expanding client base. 

The application deadline for this vacancy is Friday 30 September 2016 at 10.00am.

Previous applicants need not apply.

To apply for this position please download an application form and recruitment pack

Event Delivery Manager – 40 hours per week, £19,614.60 per annum plus staff benefits

We are looking for an Event Delivery Manager to provide management in the delivery of all conference and events held across all of The Lowry’s corporate hospitality spaces, this will include the responsibility for the operational planning, coordination and service delivery and for all events and conferences.

We are looking for an experienced manager who is able to maintain consistently high standards and ensure operational procedures are maintained, whilst achieving financial targets and ensuring a high level of customer service is provided to all our delegates.

Please note that the working pattern for this role includes evenings and weekends

The application deadline for this vacancy is Monday 10 October 2016 at 10:00am.

Interviews will take place on Monday 10 October 2016.

To apply for this position please download an application form and recruitment pack.

Youth Employability Skills Coordinator – 37.5 hours per week, £21,000, plus staff benefits. One year fixed-term contract.

We are looking for a Youth Employability Skills Coordinator to work in partnership with teams across The Lowry and with a range of external organisations to provide opportunities, placements, mentoring and training that uses the arts as a tool to support young people’s development and effectively build their employability skills.

The role will require you to engage young people in a course of intervention, embedding creative learning, aimed at building, shaping and realising their employability skills. You will have a strong commitment to safeguarding, training and health & safety.

Excellent communication and networking skills, understanding of the needs of young people and the ability to communicate effectively and inspire young people are all essential.

The ideal candidate will have experience in youth &/or community engagement and a qualification in youth work, community work, community arts, coaching or similar.

The application deadline for this vacancy is Sunday 2 October 2016 at 10am.

To apply for this position please download an application form and recruitment pack.

Casual Hospitality Assistant - £7.45 per hour (£8.34 per hour including holiday pay) plus staff benefits

We are recruiting casual hospitality staff to work in the following areas:

• Pier Eight Restaurant
Includes greeting and seating customers, taking orders, delivering food and drink.
 Pier Eight Bar
Includes greeting customers, taking orders, serving drinks and delivering bar food.
• Theatre Bars
Includes making a wide range of drinks pre show, interval and post show
• Tower Coffee Shop
Includes serving sandwiches, soup and cakes, plus making hot beverages.
• Conference and Events
Includes set up of conferences and events, delivering catering to function rooms, closing down events.  Working on weddings, birthdays and dinners.

In all the above areas we require a high level of customer service, this is an essential skill we require of all our team

We require candidates to have relevant experience and are interested in current trends within the hospitality sector. We also require great communication skills and high levels of proactivity to work.

If you are interested in joining our team, please download an application form and recruitment pack.

The application deadline for this vacancy is currently ongoing.

Casual Kitchen Porter - £7.45 per hour (£8.34 per hour including holiday pay), plus staff benefits.

We require a Casual Kitchen Porter to work in our busy kitchen preparing and cleaning catering areas as directed, ensuring consistently high standards of hygiene and room presentation.

The successful candidate will have experience in a cleaning or portering position. You should be to follow written and verbal instructions and also to work independently.

Experience of working within a similar catering and/or visitor attraction venue is desirable.  We would also prefer candidates to be trained in C.O.S.H.H. and Lifting and Handling.

Please note that when we receive a sufficient amount of applications we will close the post.

To apply for this position please download an application form and recruitment pack.

The Lowry is a private limited company registered in England and Wales (no. 3255905) and a registered charity (no. 1053962).